Small Business? You Should Consider Automation*

 Happy woman using laptop in cozy living room at home


*This is a collaborative post*


If you are running a small business, you'd have to be living under a rock to be unaware of the developments in technology that are more prevalent than ever. The developments in artificial intelligence are, for many, too complex to follow. However, you could be indulging in some artificial intelligence without even realising that you're doing it. When you are in charge of your own small business, you are going to need to learn how to introduce technology into your business in new ways. Artificial intelligence is not something that you can ignore in your business, and automation especially is something that can change the way that you do everything.

There are so many benefits to introducing automation into your business. From the ability to connect to customers with automated emails to the live chat operator service that you can run to answer questions outside of the usual business hours. People want convenience, and you could benefit from offering more convenience in your business, too. If you haven't considered how automation could help your business, then you need to check out the tips below.

  • Bookkeeping Help. There are a lot of technological tools out there to help you with your bookkeeping in your business. It can help you with the basics, but you can also bet that there are some bookkeeping options that are designed around artificial intelligence and automation. From setting payment reminders to setting invoice reminders, releasing payments on the right schedule and more, you can utilise automation to help you with the financial side of your business.


  • Nurturing New Leads. It doesn't matter how skilled you are, there are limits. If you're running your business by yourself, there are always going to be road blocks because you're not made of magic! You have time constraints and you are only one person. When you invest in the right automation tools, you can better nurture your leads because you have the right tools to do so. You can be reminded to keep up with your customers and you can send your emails on time, too. This will make you far more productive and the programs out there that are designed for lead nurturing are those that are designed to help!


  • Helping Customers. We talked about live chat and messengers as tools for customers to get in touch with you, and automation is going to help you here. People can get in touch when they need to and it can be expensive to hire full time customer service reps to help - so avoid it with automation and artificial intelligence instead.


  • Virtual Assistance. Automation investments can lead you to picking up help from virtual personal assistants. There are those that remain intelligent, suitable to your business and even can arrange your meetings for you!

Automation is going to change the way that you do business and it's so important that you are reaching out to the right outsourced help in your business as much as possible. You may be running a small business, but that doesn't mean that you can't emanate a big business energy! 


*Image source: Pexels 

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